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patient-comms module

Text like a human. Scale like a machine.

Two-way patient texting, appointment reminders, automated recall campaigns, and review requests — all managed from a single inbox your team will actually use.

Demo Login Credentials

demo@upgpt.ai

DemoAudit2026!

34% fewer no-shows4.8★ average Google rating after recall campaign2× recall reactivation rate

Everything in this module

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Two-Way SMS

Real conversations with patients. They reply, you see it. Full thread history linked to the patient record.

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📅

Appointment Reminders

Automated text + email reminders at 1 week, 48 hours, and 2 hours before. Confirm with a single reply.

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🔁

Recall Campaigns

AI-driven recall sequences that re-activate overdue patients without manual follow-up.

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Review Requests

Auto-send a Google review link after checkout. Filter unhappy patients before they post publicly.

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📢

Bulk Broadcast

Send a message to any patient segment in seconds. Promotions, closures, weather days.

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HIPAA-Compliant Messaging

Secure message threads with audit logging. PHI never leaves compliant infrastructure.

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🚫

Opt-Out Management

Automatic STOP handling, suppression lists, and compliance reporting.

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Reply-to-Confirm

Patient texts "YES" to confirm. Appointment status updates automatically in the schedule.

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Patient Comms · Two-way messaging, reminders, recalls, and reputation

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