SMS + Two-Way Messaging
$199/mo per practice

Two-way texting that patients actually respond to.

Patient Comms gives your practice a shared SMS inbox where your team can message patients directly — plus automated reminders, recall campaigns, and review requests that go out without lifting a finger.

Shared inbox — all patient conversations in one place
Patient Comms — Inbox
Search patients...
Emily Zhao2m
Can I reschedule to...
Marcus Williams14m
Thanks! See you then
Priya Nair1h
Yes I'll confirm!
James Kowalski2h
Is parking free?
Emily Zhao · (512) 334-9021
Hi! Just a reminder: your cleaning is tomorrow at 2pm. Reply C to confirm or call us to reschedule.
Yesterday 4:02pm · Auto-sent
Can I reschedule to Friday? Something came up
Today 8:14am
Of course! We have Friday at 10am or 3pm open. Which works better?
Today 8:16am · You
Reply to Emily...
Send

Everything Patient Comms does for your practice

💬

Shared two-way SMS inbox

Your whole team works from one inbox. Patients text your practice number and get fast, personal replies. No app required on either end.

🔔

Automated reminders that get confirmed

Appointment reminders go out by text. Patients reply "C" to confirm, "R" to reschedule. Confirmation rates average 89%.

Review requests on autopilot

After every visit, a review request goes out at the right time. Practices on Patient Comms average 4.8★ within 90 days.

How Patient Comms compares

Other tools charge more to do less. Patient Comms gives you the full stack at $199/mo.

Weave (messaging only)
Must bundle with phone — can't buy messaging alone
$249–400/mo
Lighthouse 360
Automated reminders only — no true two-way SMS
$129–249/mo
Manual phone calls
Patients don't answer unknown numbers
Staff time
UpDental Patient Comms
All features above · Integrates with every other UpDental module
$199/mo
Best Value

Get Patient Comms + all 5 other modules in one complete package

UpDental Complete includes UpCall, Insurance Intel, Patient Comms, Patient Engagement, Billing + Payments, and Analytics + AI Scribe. UpDental Complete replaces a fragmented multi-tool stack with one unified platform.

Ready to see Patient Comms in action?

We'll walk you through a live demo tailored to your practice — and have you onboarded in under a week.

Request a Demo of Patient Comms
30-day free trial · Free migration · HIPAA BAA included